AK
Antony K
1 reviews | Active since Mar 2018
22 Mar 2018, 12:58
out of patience
Have paid premiums up to end of last year and now want me to pay 3000 rand to get a 5000 refund for lost phone. never the same person you deal with. they deal with mtn insurance and they are also a bunch of sharks.
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Monitor Administrators's replyOfficial
06 Nov 2019, 15:26Dear Antony K, Thank you for your feedback. The profile which you logged your review on was unfortunately not our profile, this has now been brought to our attention and moved over to Monitor’s official profile. We are so sorry to hear about your experience. We would like to assist you in resolving any matter you may have, please may you email your details through to social(at)monitorsa.co.za and allow us an opportunity to look into this for you.
Monitor Administrators's reply06 Nov 2019, 15:26
Official
Dear Antony K, Thank you for your feedback. The profile which you logged your review on was unfortunately not our profile, this has now been brought to our attention and moved over to Monitor’s official profile. We are so sorry to hear about your experience. We would like to assist you in resolving any matter you may have, please may you email your details through to social(at)monitorsa.co.za and allow us an opportunity to look into this for you.