NN
Neliswa N
1 reviews | Active since Nov 2022
28 Oct 2025, 19:12
on the 7th of October 2025, I went to Markharms store Somerset Mall to submit a phone claim. Completed the claim forms and left the phone. After a week I recived a call from Nicolette who advised me that she was assigned for my claim. I have given her the
TFG Insurance is very disgusting and unprofessional. Worse service ever
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Replies (3)0
Replies (3)
Monitor Administrators's replyOfficial
29 Oct 2025, 08:14Dear Neliswa Ntlabati,
Thank you for your feedback. We are so sorry to hear about your experience. We would like to assist you in resolving any matter you may have, we have emailed the relevant Team Leader and Supervisor for urgent attention to your matter.
Thank you for your feedback. We are so sorry to hear about your experience. We would like to assist you in resolving any matter you may have, we have emailed the relevant Team Leader and Supervisor for urgent attention to your matter.
Monitor Administrators's reply29 Oct 2025, 08:14
Official
Dear Neliswa Ntlabati,
Thank you for your feedback. We are so sorry to hear about your experience. We would like to assist you in resolving any matter you may have, we have emailed the relevant Team Leader and Supervisor for urgent attention to your matter.
Thank you for your feedback. We are so sorry to hear about your experience. We would like to assist you in resolving any matter you may have, we have emailed the relevant Team Leader and Supervisor for urgent attention to your matter.
NN
Neliswa N's updateReviewer Update
01 Nov 2025, 12:26Good day
Until today I have not received any phone call from TFG insurance, as per below feedback. TFG does not care about their clients 🙄
Until today I have not received any phone call from TFG insurance, as per below feedback. TFG does not care about their clients 🙄
NN
Neliswa N's update01 Nov 2025, 12:26
Reviewer Update
Good day
Until today I have not received any phone call from TFG insurance, as per below feedback. TFG does not care about their clients 🙄
Until today I have not received any phone call from TFG insurance, as per below feedback. TFG does not care about their clients 🙄
Monitor Administrators's replyOfficial
10 Nov 2025, 10:22Thank you for contacting us! We place quality of our services & satisfaction of our customers as a priority & we are sorry to hear that you were not satisfied with the service you received. If you may require any further assistance please email your details through to *** so we can look into this for you.
Monitor Administrators's reply10 Nov 2025, 10:22
Official
Thank you for contacting us! We place quality of our services & satisfaction of our customers as a priority & we are sorry to hear that you were not satisfied with the service you received. If you may require any further assistance please email your details through to *** so we can look into this for you.