MM
Motheo M

1 reviews | Active since Aug 2022

17 Aug 2022, 11:21

Not response after 5 days

Another review a week later, still no response. They keep telling me my claim has been loaded and should be done in 48 hours, well 5 days (excluding weekends) have passed and I'm still getting the same story. The *** line is not good at all

0
Replies (1)
Monitor Administrators
Monitor Administrators's reply17 Aug 2022, 11:51
Official
Dear Motheo, 
Thank you for your feedback. We are so sorry to hear about your experience. We would like to assist you in resolving any matter you may have, we have emailed the relevant Team Leader and Supervisor for urgent attention to your matter. 

Best regards,