LM
LUNGA M
1 reviews | Active since Nov 2010
19 Jun 2017, 14:45
No Feedback, No answers - Just DELAY
<p>I lodged a claim on the 15th of June but have not had any feedback from Monitor.</p> <p>When following up with Pinnacle I am told Underwriters are still busy.</p> <p> </p> <p>Can someone type an email/sms or pick up the phone to me to update on what is happening?</p> <p> </p> <p>Silence is a crime.</p>
Helpful (0)
Replies (1)0
Replies (1)
Monitor Administrators's replyOfficial
20 Nov 2019, 07:54Dear Lunga, Thank you for your feedback. The profile which you logged your review on was unfortunately not our profile, this has now been brought to our attention and moved over to Monitor’s official profile that we are now managing. We are so sorry to hear about your experience. We would like to address any matter, please may you email your details through to social(at)monitorsa.co.za and allow us an opportunity to look into this for you.
Monitor Administrators's reply20 Nov 2019, 07:54
Official
Dear Lunga, Thank you for your feedback. The profile which you logged your review on was unfortunately not our profile, this has now been brought to our attention and moved over to Monitor’s official profile that we are now managing. We are so sorry to hear about your experience. We would like to address any matter, please may you email your details through to social(at)monitorsa.co.za and allow us an opportunity to look into this for you.