Never ever insure your cell with MTN Pinnacle Insurance

<p>Worst service ever. I renewed my cellphone contract with MTN in Nov and took out the handset insurance.) My cell was ****** in Nov, we submitted the claim with MTN in Clearwater Mall. Its been 3 months now, and still no answer from MTN, no one can assist me, I even escalated my claim to the store manager Jonathan, but there is no service at all, sending a report to the ombudsman today, every time i follow up with regards to my claim they tell me that they dont have a claim on records, i have never in my life experienced such bad service!!! I have been to the branch numerous time and they confirmed every time that I had insurance on my handset.. No one is getting back to me!!! </p>