1 reviews | Active since Jul 2020
Namuhla Dube from Monitor Administrators is a professional par excellence
I do appreciate the assistance I got from Monitor Administrators and most importantly from Namuhla Dube who is such a courteous lady. Namuhla Dube sounds and acts like someone who cares about what she does and helps wholeheartedly.
At first I was informed that unfortunately my cellphone claim could not sail through since I had not supp**** sufficient information to validate my claim. I was so disheartened but Namuhla Dube told me not to despair but instead guided me on what needed to be done and information to be supp****. She even sacrificed her time on hold on the phone whilst I fumbled looking for documents which was exceptional.
Though I had to go back to service providers, police etc so that I get all the relevant details, as per Namuhla Dube's advise, when I did all went smoothly to the extent that my claim did not take even a week, it took about two days and I was sorted. May you please maintain this highest level of professionalism and outstanding work ethic.
We are so happy to hear that you received the service you deserve & would really like to thank you for taking the time to share your experience with us! We will certainly relay our thanks to Namuhla Dube who assisted you.
We are so happy to hear that you received the service you deserve & would really like to thank you for taking the time to share your experience with us! We will certainly relay our thanks to Namuhla Dube who assisted you.
