KN
Khanyisa N

1 reviews | Active since Apr 2014

30 Sept 2023, 08:24

More than 6 weeks on a cellphone claim

I submitted a claim on the 14 of August for a lost phone. Im still waiting for my fone. The process is long and tedoius and the communication is extremely poor. They are the worse insurers on the face of this earth. They should be allowed to practice.

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Replies (1)
Monitor Administrators
Monitor Administrators's reply02 Oct 2023, 08:31
Official
Dear Khanyisa Nangu,
Thank you for your feedback. We are so sorry to hear about your experience. We would like to assist you in resolving any matter you may have, we have emailed the relevant Team Leader and Supervisor for urgent attention to your matter.