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FranklynMbokane

1 reviews | Active since Sept 2025

28 Jan 2026, 15:27

Monitor Administrators bad service providers

This is one of worse bad service providers insurance companies in South Africa it's been weeks and months claiming for an insurance for my mobile service they can't assist me neither can even give me updates only they know is to push blame forward backward to their co-problem partners Mr Price Mobile/Cellular.

I have even send several emails no response and calls they're telling same problem that they can't see my insurance maybe Mr Price didn't updated them but no solutions always excuses....

I advise any not to use such companies are after money than service providers. I'm depending on such cellphone live my life easy it sing for emails and other important obligations in my life...

I regret the day I took their insurance...

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Replies (2)
Monitor Administrators
Monitor Administrators's reply28 Jan 2026, 15:41
Official
Dear FranklynMbokane, 
Thank you for your feedback. We are so sorry to hear about your experience. We would like to assist you in resolving any matter you may have, we have emailed the relevant Team Leader and Supervisor for urgent attention to your matter. 
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FranklynMbokane's update30 Jan 2026, 17:52
Reviewer Update
This guys are doing great work when comes to bad service after I reported them they promised to call me after three days I called them still no help their Call centre consults they don't have a clue what they're doing......@ National Consumer Commission please help help get involve this company doesn't want to keep their service providers obligations.