NM
Nkanyiso M
1 reviews | Active since Jul 2019
27 Jan 2026, 14:37
MONITOR ADMINISTRATORS AND TFG IS A ****
They are declining my claim after 5 years of paying premiums, their reason is because I lost a box with IMEI number What a **** and shame from Monitor Administrators and TFG insurance.
Helpful (0)
Replies (3)0
Replies (3)
Monitor Administrators's replyOfficial
27 Jan 2026, 15:36Good day Nkanyiso Zipho Mtolo We are so sorry to hear about your experience. We would like to address any matter, please may you email your claim number or ID number to social(at)monitorsa.co.za and allow us an opportunity to look into this for you.
Monitor Administrators's reply27 Jan 2026, 15:36
Official
Good day Nkanyiso Zipho Mtolo We are so sorry to hear about your experience. We would like to address any matter, please may you email your claim number or ID number to social(at)monitorsa.co.za and allow us an opportunity to look into this for you.
NM
Nkanyiso M's updateReviewer Update
27 Jan 2026, 17:41ID number emailed, when should I expect a feedback since it's been a lost a month lodging your claim
NM
Nkanyiso M's update27 Jan 2026, 17:41
Reviewer Update
ID number emailed, when should I expect a feedback since it's been a lost a month lodging your claim
Monitor Administrators's replyOfficial
28 Jan 2026, 08:09Dear Nkanyiso Zipho Mtolo ,
Thank you for your feedback. we have emailed the relevant Team Leader and Supervisor for urgent attention to your matter.
Thank you for your feedback. we have emailed the relevant Team Leader and Supervisor for urgent attention to your matter.
Monitor Administrators's reply28 Jan 2026, 08:09
Official
Dear Nkanyiso Zipho Mtolo ,
Thank you for your feedback. we have emailed the relevant Team Leader and Supervisor for urgent attention to your matter.
Thank you for your feedback. we have emailed the relevant Team Leader and Supervisor for urgent attention to your matter.