MD
Masego D
1 reviews | Active since Jan 2019
10 May 2022, 14:15
Monitor administrator
I was very much unhappy with the service it took 3weeks 4days to receive my device. The consultants each have something different to say and they don't do any follow ups I had to often call to find out what's the progress. I only received good service once I requested to speak to the manager he was very friendly, fast and went the extra mile! He made sure I received my device within 3days and called before and after it was delivered.
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Monitor Administrators's replyOfficial
10 May 2022, 14:42Dear Masego,
We are so sorry to hear about your experience. We place quality of our services & satisfaction of our customers as a priority & we are sorry to hear that you were not satisfied with the service you received. We are glad that your matter was resolved and you were taken care of by the Manager.
We are so sorry to hear about your experience. We place quality of our services & satisfaction of our customers as a priority & we are sorry to hear that you were not satisfied with the service you received. We are glad that your matter was resolved and you were taken care of by the Manager.
Best regards,
Monitor Administrators's reply10 May 2022, 14:42
Official
Dear Masego,
We are so sorry to hear about your experience. We place quality of our services & satisfaction of our customers as a priority & we are sorry to hear that you were not satisfied with the service you received. We are glad that your matter was resolved and you were taken care of by the Manager.
We are so sorry to hear about your experience. We place quality of our services & satisfaction of our customers as a priority & we are sorry to hear that you were not satisfied with the service you received. We are glad that your matter was resolved and you were taken care of by the Manager.
Best regards,