MA
Matthew A
1 reviews | Active since May 2016
27 Jun 2017, 15:20
Long drawn out process with one good employee
<p>Everything seemed to take long, over 7 working days to tell me my phone wasnt repairable. I had to follow up on most stages of the process</p> <p> </p> <p>However Kenneth Leigh King was great in following up, something that the previous 4 employees were not able to do.</p> <p>Company should employ more of people like him</p> <p> </p>
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Monitor Administrators's replyOfficial
19 Nov 2019, 14:41Dear Matthew, Thank you for your feedback. The profile which you logged your review on was unfortunately not our profile, this has now been brought to our attention and moved over to Monitor’s official profile that we are now managing. We are so sorry to hear about your experience. We would like to address any matter, please may you email your details through to social(at)monitorsa.co.za and allow us an opportunity to look into this for you.
Monitor Administrators's reply19 Nov 2019, 14:41
Official
Dear Matthew, Thank you for your feedback. The profile which you logged your review on was unfortunately not our profile, this has now been brought to our attention and moved over to Monitor’s official profile that we are now managing. We are so sorry to hear about your experience. We would like to address any matter, please may you email your details through to social(at)monitorsa.co.za and allow us an opportunity to look into this for you.