IS
Itumeleng S

1 reviews | Active since Sept 2023

19 Sept 2023, 16:55

Insurance claim

I have launched a claim with monitor on the 1st of August and to date my cellphone claim has not been sorted.

I spoke to Nash (department manager) and I was told the matter has been escalated to tfg and nothing still.

0
Replies (3)
Monitor Administrators
Monitor Administrators's reply20 Sept 2023, 08:40
Official
Dear Itumeleng, 

Thank you for your feedback. We are so sorry to hear about your experience. We would like to assist you in resolving any matter you may have, please may you email your details (ID number) through to *** and allow us an opportunity to look into this for you.
IS
Itumeleng S's update20 Sept 2023, 14:31
Reviewer Update
Send me an email @ *** and I will forward you the ID I can't access yours
Monitor Administrators
Monitor Administrators's reply20 Sept 2023, 15:27
Official
Dear Itumeleng,

 Thank you for your feedback. we've tried to contact you but your number doesn't going through. But we also sent you an email .