GM
Gugu M
1 reviews | Active since Nov 2021
19 Feb 2024, 15:39
I received amazing service from Asanda in the claims department
I received amazing service from Asanda in the claims department. She was very professional, polite and friendly. She assisted with my claim and always called me to give me feedback. Monitor really needs more agents like her!! Well done Asanda 👏 thank you so much for the AWESOME SERVICE
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Monitor Administrators's replyOfficial
19 Feb 2024, 16:16Dear Gugu Mathibela
Thank you for contacting us! We place quality of our services & satisfaction of our customers as a priority & we are sorry to hear that you were not satisfied with the service you received. We have reviewed your claim & can see our team is assisting you to discuss a solution to the problem together.
Thank you for contacting us! We place quality of our services & satisfaction of our customers as a priority & we are sorry to hear that you were not satisfied with the service you received. We have reviewed your claim & can see our team is assisting you to discuss a solution to the problem together.
Monitor Administrators's reply19 Feb 2024, 16:16
Official
Dear Gugu Mathibela
Thank you for contacting us! We place quality of our services & satisfaction of our customers as a priority & we are sorry to hear that you were not satisfied with the service you received. We have reviewed your claim & can see our team is assisting you to discuss a solution to the problem together.
Thank you for contacting us! We place quality of our services & satisfaction of our customers as a priority & we are sorry to hear that you were not satisfied with the service you received. We have reviewed your claim & can see our team is assisting you to discuss a solution to the problem together.