TN
Thandeka N

1 reviews | Active since Dec 2021

23 Jul 2022, 18:49

I never knew that I'm paying insurance that will not cover me in times of desperation.

I insured my mom's phone with finite but when I claim after it was ****** I was told that it's no longer finite but it's now monitor. It is a month now since my mother without a phone. I am tired of calling and emailing.

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Replies (1)
Monitor Administrators
Monitor Administrators's reply25 Jul 2022, 08:32
Official
 Dear Thandeka, 
Thank you for your feedback. We are so sorry to hear about your experience. We would like to assist you in resolving any matter you may have, we have emailed the relevant Team Leader and Supervisor for urgent attention to your matter.