TR
Takalani R

1 reviews | Active since Dec 2013

07 Nov 2022, 06:42

Cellphone claim/ Good Customer Service (Rachel C).

After the run around I was given by different people on resenting my documents daily. One day is received and few days later is not received I must resend.

Thank you so much to Rachel C who step up and made it her responsibility to assist and send me feedback daily till the end of my claim.

0
Replies (1)
Monitor Administrators
Monitor Administrators's reply07 Nov 2022, 08:20
Official
Thank you Takalani for taking the time to share your experience with us! We are so happy to hear you were well taken care of by Rachel during the claim process. Thank you again!