DN
David N
1 reviews | Active since Jun 2022
24 Jun 2022, 10:38
Cell phone insurance claim. Samsang galaxy a12
I log a Cell phone insurance claim on the 3th of May till to date my claim is still pending no respond from Monitor. This is very bad to me because I'm paying them every month and my policy is up-to-date. I already spent over R600 of airtime to call the every day still no assistance
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Replies (5)0
Replies (5)
Monitor Administrators's replyOfficial
24 Jun 2022, 11:49Dear David,
Thank you for your feedback. We are so sorry to hear about your experience. We would like to assist you in resolving any matter you may have, we have emailed the relevant Team Leader and Supervisor for urgent attention to your matter.
Thank you for your feedback. We are so sorry to hear about your experience. We would like to assist you in resolving any matter you may have, we have emailed the relevant Team Leader and Supervisor for urgent attention to your matter.
Monitor Administrators's reply24 Jun 2022, 11:49
Official
Dear David,
Thank you for your feedback. We are so sorry to hear about your experience. We would like to assist you in resolving any matter you may have, we have emailed the relevant Team Leader and Supervisor for urgent attention to your matter.
Thank you for your feedback. We are so sorry to hear about your experience. We would like to assist you in resolving any matter you may have, we have emailed the relevant Team Leader and Supervisor for urgent attention to your matter.
DN
David N's updateReviewer Update
24 Jun 2022, 12:26As I know they won't call me because they don't know what to tell me
DN
David N's update24 Jun 2022, 12:26
Reviewer Update
As I know they won't call me because they don't know what to tell me
Monitor Administrators's replyOfficial
24 Jun 2022, 14:08Good day David, we have reviewed your claim and have seen that your query has been resolved. Thank you
Monitor Administrators's reply24 Jun 2022, 14:08
Official
Good day David, we have reviewed your claim and have seen that your query has been resolved. Thank you
DN
David N's updateReviewer Update
24 Jun 2022, 14:12Thank you I'm happy now
DN
David N's update24 Jun 2022, 14:12
Reviewer Update
Thank you I'm happy now
Monitor Administrators's replyOfficial
24 Jun 2022, 14:23Good day David, We are glad that you have been assisted and satisfied with the results. Thank you
Monitor Administrators's reply24 Jun 2022, 14:23
Official
Good day David, We are glad that you have been assisted and satisfied with the results. Thank you