QYMM
Qhamisa Yolanda Monica Mavuso

1 reviews | Active since Jan 2021

30 Aug 2023, 12:56

Bad service

Bad service for TFG insurance I have submitted my claim on 12 of August 2023 I have been calling them every 3 days for an update the last time I called they told me that they have lost my insurance paper work its almost 3 weeks now but I'm paying my insurance every month I don't think that's fair I regret using them for insurance imagine 3 weeks without a phone but I paying insurance every month. Zodwa Nobanda

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Replies (1)
Monitor Administrators
Monitor Administrators's reply30 Aug 2023, 14:01
Official
 Dear Qhamisa, 

Thank you for your feedback. We are so sorry to hear about your experience. We would like to assist you in resolving any matter you may have, we have emailed the relevant Team Leader and Supervisor for urgent attention to your matter.