NS
Nthuseng S
1 reviews | Active since Jul 2019
09 Jun 2022, 16:33
Bad Service
By far the worst insurance company I dealt with The consultants don't know what they doing and each time I call each consultant tells me a different story. Today they eventually took the phone to be repaired and it took literally a month to happen , I'm looking forward to seeing the turn around time for the phone to return or to even get feedback as I must always run after them. Quality of the service is bad
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Monitor Administrators's replyOfficial
10 Jun 2022, 08:02Thank you for contacting us! We place quality of our services & satisfaction of our customers as a priority & we are sorry to hear that you were not satisfied with the service you received. We have reviewed your claim & can see our team has assisted you and provided a solution to the problem. If you may require any further assistance please email your details through to social(at)monitorsa.co.za so we can look into this for you.
Monitor Administrators's reply10 Jun 2022, 08:02
Official
Thank you for contacting us! We place quality of our services & satisfaction of our customers as a priority & we are sorry to hear that you were not satisfied with the service you received. We have reviewed your claim & can see our team has assisted you and provided a solution to the problem. If you may require any further assistance please email your details through to social(at)monitorsa.co.za so we can look into this for you.