JT
Johannah T

1 reviews | Active since Apr 2024

30 Jan 2025, 10:16

BAD AND POOR SERVICE

On te 08.01.25 we submitted a claim for a lost phone at Markham we didn't have a box and on the 25.01.25 we followed up with them but there was no help. I lodged a complaint with TFG customer service til no feedback or anything. Since on the 28th we have been trying to call them but they drop our call.

I am requesting for your intervention in this matter

0
Replies (1)
Monitor Administrators
Monitor Administrators's reply30 Jan 2025, 10:26
Official
Dear Johannah Tshukudu, 
Thank you for your feedback. We are so sorry to hear about your experience. We would like to assist you in resolving any matter you may have, we have emailed the relevant Team Leader and Supervisor for urgent attention to your matter.