fS
faranaaz S

1 reviews | Active since Mar 2018

05 Mar 2018, 08:25

Moneymouse is it a ****

I have app**** for loan application online have not recieved any reponse

Please advise if this is a ****

0
Replies (1)
Money-Mouse
Money-Mouse's reply20 Apr 2018, 11:14
Official

Hi Faranaaz Smith

Thank you for your review.

We are certainly not a ****. We are an online Loan Matching Service that works with NCR Authorized Lenders who also form part of MFSA (Micro Finance South Africa) as displayed on our website home page and in our FAQ page.

I have looked into your application on the 02-03-2018 to which we have found the following : Our system could not accept your application as your application details were incomplete which resulted in you not receiving a response. On record our system notified you at the following times Fri 02-Mar-18 7:54 AM, 7:56 AM, 8:35 AM, 8:56 AM that your application details were incomplete and the information you have submitted was not successful.

We aim to help each and every one our customers in the best and most timely manner possible provided we have all the relevant details.

Should you still require our assistance, kindly mail us directly *** and we will promptly assist you.

Looking forward to being of great service to you.

Best Regards

The Money-Mouse Team