MONDEOR MOBILE LIES... VODACOM WHY DIT YOU SELL ME OUT?

on 19/3/2019 got a call from a guy named Julian, said he phoned from Vodacom and see I pay R149 for 2G date, he offers me 5G for R99.. then he proceed offering me packages for my 2 phones ..more airtime and I will pay less than my current contract as I MADE IT VERY CLEAT TO HIM THAT I CANNOT AFFORD to pay 1c more that what I am already paying...no this is going to cost you even less than what you pay now.. provided I don't take new handsets...didn't like that and said we prefer new handsets every 2 years ... I made a call to Vodacom as I keep on getting messages that I must upgrade as my contracts are about to expire...while holding they read my bill for 1 April R1034.95... I pd R534 for all 3 my contracts.. he NEVER ONCE told me he was not phoning from Vodacom although I asked him 2x... got suspicious as he wanted to send me n new sim for data and said he could not just change the 2G card to 5G..so he sent me a new sim for data. when I said the 2G must be cancelled he said it will be done...it was not the truth..as he was NOT from Vodacom but from a Company I never heard from in my life... I spoke to Nicole Nyar , I want all 3 contracts cancelled, she promised to do upgrade reversals on my 2 cellphones and it will take between 3 and 5 days...waiting to receive confirmation that it has been done as promised...but I have to keep the 5G sim contract...which is not a bad deal in the end.. I was charged for new simcards on the old handsets but did not receive new sims..HOW?? Then I phoned Vodacom, spoke to SELLO who said he would do a credit on the R450 which was charged for the new sims..but he can only do so on month end and that I do not have to worry as the credit will go through before the debit order goes off my bank... still waiting and in the meanwhile I received these horrible high Invoices that I can and WILL NOT pay...WHAT ABOUT I CAN NOT AFFORD 1C MORE DIT YOU, JULIAN NOT GET...WHY DID YOU PROMISE ME MY BILL WOULD BE LESS?? WHY DID YOU NEVER ONCE TELL ME THE NAME OF THE BUSINESS YOU WERE PHONING FROM SO I COULD DECIDE WHETHER OR NOT I WANT TO DO BUSINESS WITH MONDEOR MOBILE? YOU DECEIVED ME ...**** TO ME AND NOW TRYING TO CHARGE ME DOUBLE THE AMOUNT OF MY OLD CONTRACTS... YOU ****MED ME INTO DOING BUSINESS WITH YOU AND I WANT YOU TO APOLOGISE TO ME AND CANCELL THESE CONTRACTS THAT WAS OFFERED UNDER FALSE PROMISES WITH IMMEDIATE EFFECT...I WANT VODACOM TO APOLOGISE FOR GIVING OUT MY PERSONAL INFORMATION THAT I ENTRUSTE TO THEM TO A COMPANY THEY NEW WAS GONNA TRY TO RIP ME OFF... 12 YEARS IN BUSINESS WITH YOU AND YOU SELL ME OUT LIKE THIS? I WANT M Y VODACOM CONTRACTS TO BE CANCELLED, I WILL NOT RENEW WITH VODACOM... I WILL GO TO PAY AS YOU GO AND KEEP MY NUMBERS AS YOU ARE THE CAUSE THAT MY FINANCES ARE IN A MESS NOW....YOU HAVE NOT NOT NOT MY AUTHORISATION TO TAKE ANY MORE MONEY FROM MY BANK ACCOUNT THAN YOU DID FOR THE PAST 2 YEARS... I AM STOPPING THE DEBIT ORDER AND WILL WAIT FOR A CORRECT INVOICE AND THEN I WILL PAY IT INTO YOUR ACCOUNT.. NO DEIBT ORDER MONEY . AN AMOUNT OF R46 WAS TAKEN BY YOU.. WHAT THE HECK WAS THAT FOR???? JUST TAKE, CUSTOMER DONT GET INFORMED WAS SHE PAID???? COME ON DO BUSINESS IN A WAY THAT IS HONEST AND TRANSPARENT....