Horrible service

This is literally going down south. I’ve just made my payment and the collection is supposed to be today but Pam & Julie from the CPT branch are now no longer communicating. We don’t even know the expect collection time. And I was told that the food will be delivered on the 2nd of Dec in JHB and I still haven’t been told what time will it be so we can arrange ourselves and make necessary arrangements. This is so stress and very unprofessional.