Unacceptable Service and poor customer engagement

<p>I purchased a 3 door wardrobe from Mokki over 3 months ago which was delivered with vents missing. O contacted Mokki to advise them of this and they advised that it would be delivered when one of their drivers came my way (central Sandton). Following several email requests to them for delivery of the vent, it has still not been delivered and Luciana's attitude is that I should collect it should I require it now. </p> <p> </p> <p>This effectively amounts to breach of contract as I paid for the goods which were delivered in an incomplete fashion. </p> <p> </p> <p>I am very disappointed with Mokki which is supposed to be a high end brand and expected to provide better customer service. I will not be purchasing from Mokki again.</p>