ZK
Zininzi K

1 reviews | Active since May 2015

21 Nov 2025, 17:47

Very unhappy with the service from philip

Mokar panel beaters centurion I was very confident and happy when I took my car to them and at 1st they gave me great service fast forward when I had to collect my car Phillip very unprofessional. They gave me and invoice for R64000, I paid R40000 which meant I was left with a balance of R24000, they call me and tell me that my balance is R27000 instead of R24000 because the was an extra part they had to buy I asked him who authorised that because I never agreed to that and my invoice says R64000 not R67000, imagine the never of Philip telling me he will take out the part then what nonsense service is that, so he thinks it’s ok to agree on a certain amount and them change the amount just like that without any form of mutual agreement.Take your car to Mokars if you are willing to pay whatever amount they decide to charge you after you had agreed on a certain amount. Service I give them -0/10 because of Philip, when it comes to the car it self I will say it’s ok for now because I don’t know much about cars but it looks good when I see it don’t know about the inside. Very disappointing service.

I will tell everyone about the service I got.

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Replies (1)
ZK
Zininzi K's update21 Nov 2025, 19:54
Reviewer Update
So after the amount came to R27000 I then receive a message later stating that I need to pay R25000 as per my conversation with Philip yet I didn’t have any conversation with Philip with regards to that, they were just having their own discussions and concluding on my behalf.I decided to go there personally when I get the the white guy by the name of Philip takes me to my care he starts explaining that my car cost them R20000 extra and yet they decided to charge me R1000 extra and I should be thanking them instead of complaining what a joke, no business would do that not unless they running a charity business, what made me pay the extra amount was for me to get my car back and never step there ever again. He threatened to strip my car and remove the part that’s extra image.

What makes me more angry is the fact that I trusted these people since I heard Outsurance uses them, little did I know I would be so disappointed with their service.