Worst Customer Care Experience Ever

If it was possible, I would give zero stars. I haven't received my refund, from 6 months ago. I signed up for a month, and cancelled my subscription. They debited me an extra month. To this day, I still haven't received my money back. They charged me a joining fee that I was told I wouldn't be charged. Asked for the contract, no one sent it. The worst customer service EVER!