Worse decision
Since signing up on this contract I've had endless problems. Bad customer services I even come to realize that appointments were booked on my account that weren't made by me. June 2018 I finally cancelled the contract. After which monies were still being deducted !
After to many failed attempts I cancelled and reversed the monies from my bank however finally got hold of them today.
The more I tried explaining that the appointments they accusing me of in August was not me the more they insisted it was.
They then offered me a 600 settlement amount followed by 399 but when I tried to explain that I did not use the service and that money has been taken from my account already abruptly just went well then you owe us 900 and odd.
Clearly I'm frustrated and have a complaint however no complaint has been logged !!
Worse decision of my life
Your membership entitles you to 5 beauty treatments per month. We encourage you to make full use of the treatments.
Please contact our customer service dept who will assist you to use the services.
We are sure that the 'worse decision' will be turned into the 'best decision,' and that you will be as happy as all our other members.
Yours sincerely,
Customer Service Dept
Your membership entitles you to 5 beauty treatments per month. We encourage you to make full use of the treatments.
Please contact our customer service dept who will assist you to use the services.
We are sure that the 'worse decision' will be turned into the 'best decision,' and that you will be as happy as all our other members.
Yours sincerely,
Customer Service Dept
