CS
Christina S

1 reviews | Active since Sept 2018

04 Sept 2018, 12:48

When something seems too good to be true, it often is

I was not warned that there was a cancellation fee, and only found this out upon actually asking to cancel (yes, I know you have mentioned that it is in the Ts&Cs available online, but it rather hidden to one when signing up).

Now that I have cancelled - which was a big mission in itself, I am still receiving debit orders off my account. This is unacceptable! I also have not had a response from your staff regarding this.

When something seems too good to be true, it often is...

0
Replies (1)
MoiMooi
MoiMooi's reply06 Sept 2018, 15:02
Official

Dear Client,

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Regards

MoiMooi Team