MN
Milly N
1 reviews | Active since Feb 2017
22 Dec 2020, 08:08
MoiMooi
<div>They called and offered me their product and 2 days later I called and sent an email to cancel, they got back to me in email to so say it has been cancelled.
They have been billing me since 30 October 2020 and with no shame!! I want a refund of all my debit orders including fees incurred on my account.
Do not sign up for their service!!
What they are doing is *********!!</div>
Helpful (0)
Replies (4)0
Replies (4)
MoiMooi's replyOfficial
22 Dec 2020, 10:54Dear Koketso T,
We apologize for this, please contact us so that we can resolve this.
Yours sincerely,
Customer Sevice Dept
We apologize for this, please contact us so that we can resolve this.
Yours sincerely,
Customer Sevice Dept
MoiMooi's reply22 Dec 2020, 10:54
Official
Dear Koketso T,
We apologize for this, please contact us so that we can resolve this.
Yours sincerely,
Customer Sevice Dept
We apologize for this, please contact us so that we can resolve this.
Yours sincerely,
Customer Sevice Dept
MN
Milly N's updateReviewer Update
24 Dec 2020, 05:06And yet you send me an email to say my debit order will be refunded only in February 2021? But you started collecting from my account only in October 2020. And you still went and collected from my account again today? That is *********!!!
MN
Milly N's update24 Dec 2020, 05:06
Reviewer Update
And yet you send me an email to say my debit order will be refunded only in February 2021? But you started collecting from my account only in October 2020. And you still went and collected from my account again today? That is *********!!!
MoiMooi's replyOfficial
24 Dec 2020, 12:36Hi,
Please re-check your account and correct your publication as your post is reporting incorrect facts.
Yours Sincerely,
Customer Service Dept
Please re-check your account and correct your publication as your post is reporting incorrect facts.
Yours Sincerely,
Customer Service Dept
MoiMooi's reply24 Dec 2020, 12:36
Official
Hi,
Please re-check your account and correct your publication as your post is reporting incorrect facts.
Yours Sincerely,
Customer Service Dept
Please re-check your account and correct your publication as your post is reporting incorrect facts.
Yours Sincerely,
Customer Service Dept
MN
Milly N's updateReviewer Update
07 Jan 2021, 13:49The payment was made after I posted these comments on the 24th of December 2020, and I am still waiting for a full refund. The is an outstanding balance of R499 on my account. The 499 was the last amount that was deducted on the 24th of December 2020. Total deductions 2196 refund was R 1697.00. Please refund the full amount. Thanks.
MN
Milly N's update07 Jan 2021, 13:49
Reviewer Update
The payment was made after I posted these comments on the 24th of December 2020, and I am still waiting for a full refund. The is an outstanding balance of R499 on my account. The 499 was the last amount that was deducted on the 24th of December 2020. Total deductions 2196 refund was R 1697.00. Please refund the full amount. Thanks.