SL
SHUMEERA L
1 reviews | Active since Oct 2018
23 Nov 2018, 10:42
Unauthorized Debits AFTER Cancellation.
this place doesnt even deserve one star ! i took out a package for R499 that I had cancelled in SEPTEMBER already. since then, they have been debitting R699 from my account. even thoughi have cancelled. MoiMooi just *****s our money. and THEY DONT ANSWER THEIR PHONES!!!
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Replies (2)
MoiMooi's replyOfficial
23 Nov 2018, 11:53Hi,
Our records indicate that you cancelled 2 weeks after taking out the membership. Your account to date is in arrears due to unsuccessful debit orders. Please contact our office either telepathically , email or via the support chat line in order to make arrangements to bring your account up to date an effect the cancellation.
Yours Sincerely,
Customer Service Dept
Our records indicate that you cancelled 2 weeks after taking out the membership. Your account to date is in arrears due to unsuccessful debit orders. Please contact our office either telepathically , email or via the support chat line in order to make arrangements to bring your account up to date an effect the cancellation.
Yours Sincerely,
Customer Service Dept
MoiMooi's reply23 Nov 2018, 11:53
Official
Hi,
Our records indicate that you cancelled 2 weeks after taking out the membership. Your account to date is in arrears due to unsuccessful debit orders. Please contact our office either telepathically , email or via the support chat line in order to make arrangements to bring your account up to date an effect the cancellation.
Yours Sincerely,
Customer Service Dept
Our records indicate that you cancelled 2 weeks after taking out the membership. Your account to date is in arrears due to unsuccessful debit orders. Please contact our office either telepathically , email or via the support chat line in order to make arrangements to bring your account up to date an effect the cancellation.
Yours Sincerely,
Customer Service Dept
MoiMooi's replyOfficial
23 Nov 2018, 11:58telephonically
MoiMooi's reply23 Nov 2018, 11:58
Official
telephonically