NM
Nontsikelelo M
1 reviews | Active since Jul 2021
25 Jul 2021, 19:29
MoiMooi
<div>Why are you debiting from my bank account? I've never sign up anything with you!! Where did you get my Banking details? You have debited twice from my bank account in May and 7 July.</div>
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Replies (2)
MoiMooi's replyOfficial
26 Jul 2021, 10:28Dear Nontsikelelo M,
Thanks for reaching out!
As discussed with our customer service agent today, you were advised that your account is in arrears due to many unsuccessful payments. If you are unable to bring the account up to date, then please contact us so that we can offer you a solution that fits your budget.
Yours Sincerely,
Customer Service Dept
Thanks for reaching out!
As discussed with our customer service agent today, you were advised that your account is in arrears due to many unsuccessful payments. If you are unable to bring the account up to date, then please contact us so that we can offer you a solution that fits your budget.
Yours Sincerely,
Customer Service Dept
MoiMooi's reply26 Jul 2021, 10:28
Official
Dear Nontsikelelo M,
Thanks for reaching out!
As discussed with our customer service agent today, you were advised that your account is in arrears due to many unsuccessful payments. If you are unable to bring the account up to date, then please contact us so that we can offer you a solution that fits your budget.
Yours Sincerely,
Customer Service Dept
Thanks for reaching out!
As discussed with our customer service agent today, you were advised that your account is in arrears due to many unsuccessful payments. If you are unable to bring the account up to date, then please contact us so that we can offer you a solution that fits your budget.
Yours Sincerely,
Customer Service Dept
NM
Nontsikelelo M's updateReviewer Update
07 Aug 2021, 17:17I am not in arrears. Your customer agent told me that I've signed a contract with MoiMooi in 2017 and I told your customer agent I don't remember that. I visited my bank yesterday and I was told that the debit order was initiated on the 10th of May 2021. Tell me, why was the debit order initiated on the 10th of May 2021? If i have signed a contract with you in 2017? what you are doing is called *****
NM
Nontsikelelo M's update07 Aug 2021, 17:17
Reviewer Update
I am not in arrears. Your customer agent told me that I've signed a contract with MoiMooi in 2017 and I told your customer agent I don't remember that. I visited my bank yesterday and I was told that the debit order was initiated on the 10th of May 2021. Tell me, why was the debit order initiated on the 10th of May 2021? If i have signed a contract with you in 2017? what you are doing is called *****