1 reviews | Active since Jun 2018
Unauthorised Debit Order
I cancelled my membership 2 months ago, had to wait for a 20 day period and pay one last monthly fee. For some reason, my account was debited again a few days ago. I have tried calling and I've sent emails but no response. This is unacceptable. You can't just debit without customer consent and then ignore the customer. Please return my funds ASAP.
Good Day,
We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as we would like to resolve this query swiftly and amicably.
Our updated contact information can be view on our website should any further assistance need.
Kind Regards,
MoiMooi Team
Good Day,
We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as we would like to resolve this query swiftly and amicably.
Our updated contact information can be view on our website should any further assistance need.
Kind Regards,
MoiMooi Team