1 reviews | Active since Mar 2017
Unauthorised debit after cancellation. Give my money back.
I cancelled my account with Moimooi on 26 October. I received a response on 3 November 2017 stating that my account will be cancelled once they have received final payment in November. November was paid. Bear in mind that I have not used their services at all because they are always fully booked during the time that suits me. Thus far I have paid about R1000. I did not expect my bank account to be debited again in December. When I called Moimooi, the guy at the call center could not even pick up that I had cancelled on the system. Each call I make usually takes 30 minutes before I even get through to somebody. About R1400 was wasted on them. When they sell it to you it sounds wonderful! This was one of my biggest mistakes I ever made. Don't be fooled by their pretty words. All I want is for them to give my R399 for December back and to stop deducting from my account!
Dear Member,
We are disappointed that you have not benefited from the membership which offers fantastic value to so many of our members each month. Our rapidly expanding( nationally) membership is evident of its success.
We apologise for the membership not been cancelled. A customer service agent will contact you in order to resolve the matter and clarify and re explain as to how the service works
Yours Sincerely,
Customer Service Dept
Dear Member,
We are disappointed that you have not benefited from the membership which offers fantastic value to so many of our members each month. Our rapidly expanding( nationally) membership is evident of its success.
We apologise for the membership not been cancelled. A customer service agent will contact you in order to resolve the matter and clarify and re explain as to how the service works
Yours Sincerely,
Customer Service Dept
Dear Member,
We are disappointed that you have not benefited from the membership which offers fantastic value to so many of our members each month. Our rapidly expanding( nationally) membership is evident of its success.
We apologise for the membership not been cancelled. A customer service agent will contact you in order to resolve the matter and clarify and re explain as to how the service works
Yours Sincerely,
Customer Service Dept
Dear Member,
We are disappointed that you have not benefited from the membership which offers fantastic value to so many of our members each month. Our rapidly expanding( nationally) membership is evident of its success.
We apologise for the membership not been cancelled. A customer service agent will contact you in order to resolve the matter and clarify and re explain as to how the service works
Yours Sincerely,
Customer Service Dept
Dear Member,
We are disappointed that you have not benefited from the membership which offers fantastic value to so many of our members each month. Our rapidly expanding( nationally) membership is evident of its success.
We apologise for the membership not been cancelled. A customer service agent will contact you in order to resolve the matter and clarify and re explain as to how the service works
Yours Sincerely,
Customer Service Dept
Dear Member,
We are disappointed that you have not benefited from the membership which offers fantastic value to so many of our members each month. Our rapidly expanding( nationally) membership is evident of its success.
We apologise for the membership not been cancelled. A customer service agent will contact you in order to resolve the matter and clarify and re explain as to how the service works
Yours Sincerely,
Customer Service Dept
Dear Member,
We are disappointed that you have not benefited from the membership which offers fantastic value to so many of our members each month. Our rapidly expanding( nationally) membership is evident of its success.
We apologise for the membership not been cancelled. A customer service agent will contact you in order to resolve the matter and clarify and re explain as to how the service works
Yours Sincerely,
Customer Service Dept
Dear Member,
We are disappointed that you have not benefited from the membership which offers fantastic value to so many of our members each month. Our rapidly expanding( nationally) membership is evident of its success.
We apologise for the membership not been cancelled. A customer service agent will contact you in order to resolve the matter and clarify and re explain as to how the service works
Yours Sincerely,
Customer Service Dept