SP
Sana P
1 reviews | Active since Jul 2011
28 Nov 2018, 14:11
Stop debiting my account
I cancelled my contract with MoiMooi over 4 months ago and yet they still debit my account every month. This is frustrating and I can't understand why they wont stop.
They owe me so much money because i got 13 plus people to sign up with them. They didnt give me a cent back even though I was promised R499 per person. I'm not asking for this money. Just asking you to please stop debiting my account and leave me the heck alone.
I have tried every which way to communicate and they won't listen!
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MoiMooi's replyOfficial
28 Nov 2018, 14:42Hi,
We acknowledge that you cancelled the membership, however your account is in arrears due to unpaid premiums. Please contact the office for further clarification. A customer Service will assist you with the options available to achieve this so that the cancellation can be effected.
Free Months are allocated only for successful applications
Yours Sincrely,
Customer Service Dept
We acknowledge that you cancelled the membership, however your account is in arrears due to unpaid premiums. Please contact the office for further clarification. A customer Service will assist you with the options available to achieve this so that the cancellation can be effected.
Free Months are allocated only for successful applications
Yours Sincrely,
Customer Service Dept
MoiMooi's reply28 Nov 2018, 14:42
Official
Hi,
We acknowledge that you cancelled the membership, however your account is in arrears due to unpaid premiums. Please contact the office for further clarification. A customer Service will assist you with the options available to achieve this so that the cancellation can be effected.
Free Months are allocated only for successful applications
Yours Sincrely,
Customer Service Dept
We acknowledge that you cancelled the membership, however your account is in arrears due to unpaid premiums. Please contact the office for further clarification. A customer Service will assist you with the options available to achieve this so that the cancellation can be effected.
Free Months are allocated only for successful applications
Yours Sincrely,
Customer Service Dept