TB
Tinta B

1 reviews | Active since Jun 2019

15 Jul 2019, 11:39

Still have not been refunded

I have been waiting on a refund since December last year. I called one of your consultants who verified via email all the requests that I had made. It is a R699 + Duplicated registration fee of R200. Every time I call I am told that I would be called back and this call back has never happened. Your consultant last month seemed to believe that I would receive my refund by that weeks end or latest month end. We are in June and I am still waiting on an answer from you guys. Can I please just be refunded

0
Replies (1)
MoiMooi
MoiMooi's reply15 Jul 2019, 12:35
Official
Good Day,

We sincerely apologize for the error. We are investigating where the failure arose and will ensure that it does not happen again.  as we would like to resolve this query swiftly and amicably. 



Kind Regards,

MoiMooi Team