1 reviews | Active since Feb 2019
*****ing my money!!!!!
I got a call from moiMooi in July 2018. And decided to start the membership with them from Aug 2018. In Oct 2018 I decided to cancel the contract as I could never get a booking it was always fully booked so I was getting no joy from my R499 I was paying... I was then asked to send in a letter stating that I want to cancel, which I did ? there after I got a call in which I was told that my last debit needs to go off end of October and my account with them will then be closed...
My account has been debited twice in December 2018 and again in January 2019 ???? really?
I'm trying to get ahold of someone to assist me with my complaint and the consultants are just staying "busy on the line"
**************** man!!!! I'm so furious... I need to be reimbursed ASAP this is unacceptable really!!!
Our records indicate that your account is in arrears due to unsuccessful debit orders. This is the reason for the continued billing. Please contact our customer services team who will assist your in bringing the account up to date.
Yours Sincerely,
Customer Service Dept
Our records indicate that your account is in arrears due to unsuccessful debit orders. This is the reason for the continued billing. Please contact our customer services team who will assist your in bringing the account up to date.
Yours Sincerely,
Customer Service Dept
Please contact customer service dept as requested. This is not the platform to discuss the status of your billing. Please also refer to the cancellation policy specifically the time period.
Yours Sincerely,
Customer Service dept
Please contact customer service dept as requested. This is not the platform to discuss the status of your billing. Please also refer to the cancellation policy specifically the time period.
Yours Sincerely,
Customer Service dept