tK
tumi K

1 reviews | Active since Sept 2016

03 Jan 2022, 08:20

Refund me my money

I cancelled this service in October and a cancellation fee was debited. No debit went off in November but to my surprise, they debited on the 31st of December. This is honestly unacceptable

0
Replies (1)
MoiMooi
MoiMooi's reply03 Jan 2022, 09:24
Official
Dear  Tumi Koko,

We received your cancellation request, however you account is in arrears due to unsuccessful debit orders as you had insufficient funds in your account some months.  

An agent will contact you to resolve.

Yours sincerely,
Customer Service Dept