DK
Dennis K

1 reviews | Active since May 2016

31 May 2022, 19:12

Refund difficulty

<div>Since November 2021 I had a simple request and that is to refund me as I cancelled my membership. Its been nearly seven months and every time I call, I get no joy to get my refund. I have heard all kinds of stories why the money was not paid back to me. I dont want to argue with any agent anymore or loose my cool, just pay the money owed to me. Here is my ref no; KLA0039...lets see how this play out after all the reviews I have read today on HelloPeter about Moimooi. I am referring to MoiMooi. Address The Palms Lifestyle Centre, 145 Sir Lowry Road, 7925 Woodstock, Cape Town.</div>

0
Replies (1)
MoiMooi
MoiMooi's reply01 Jun 2022, 11:15
Official
Dear  Dennis Klaasen,

Our records indicate that you used treatments to the value of R3650-00 during your membership period. Subscription premiums received from you were R2495-00, You saved R1155-00 in the short time you were a member. 

We apologize that the refund of R499-00 is taking longer than anticipated.

Please contact us 

Yours Sincerely,
Customer Service Dept.