1 reviews | Active since Sept 2018
Phumla's assistance
Dealt with a booking agent Phumla who was very helpful in getting my bookings sorted out. Thank u so much!
Thank you for the good review submitted for Phumla. We endeavour to always accommodate our clients where we can. Our clients are important and our Client Service Department representatives are focused on enhancing our client experience offered.
Thank you for your continued support and loyalty. Please utilized more of our treatments, you deserve it.
Have a MoiMooi day further.
Sincerely
MoiMooi Client Service Department
Thank you for the good review submitted for Phumla. We endeavour to always accommodate our clients where we can. Our clients are important and our Client Service Department representatives are focused on enhancing our client experience offered.
Thank you for your continued support and loyalty. Please utilized more of our treatments, you deserve it.
Have a MoiMooi day further.
Sincerely
MoiMooi Client Service Department
Thereafter I was told the ffg:
MEMBERSHIP NUMBER: NAI0059
Please be advised that your refund will actioned in the new year as out-sourced refunds department will return on the 02nd of January 2019.
I then phoned in ..was told it takes about 90days to process everything.
Emailed received:
As per our conversation your payment confirmation date was established for the 20th March 2019.
Kindly contact us on *** to discuss your membership
This was the response on 5th April 2019:
Apologies for the delay they are busy processing the refund request.
27 May 2019
Good Day Vanda Naidoo,
I have just spoken to my manager who has gotten feedback from our
directors with regards to refunds.
Refunds will be paid out by the end of June mam.
Still nothing...nobody has bothered to call me back..I did email again yesterday.
I put a comment on their Facebook page but now seems like I am blocked. I really just want my money back..it's R998. MoiMooi u are still advertising..taking people's money and just keeping it.
Thereafter I was told the ffg:
MEMBERSHIP NUMBER: NAI0059
Please be advised that your refund will actioned in the new year as out-sourced refunds department will return on the 02nd of January 2019.
I then phoned in ..was told it takes about 90days to process everything.
Emailed received:
As per our conversation your payment confirmation date was established for the 20th March 2019.
Kindly contact us on *** to discuss your membership
This was the response on 5th April 2019:
Apologies for the delay they are busy processing the refund request.
27 May 2019
Good Day Vanda Naidoo,
I have just spoken to my manager who has gotten feedback from our
directors with regards to refunds.
Refunds will be paid out by the end of June mam.
Still nothing...nobody has bothered to call me back..I did email again yesterday.
I put a comment on their Facebook page but now seems like I am blocked. I really just want my money back..it's R998. MoiMooi u are still advertising..taking people's money and just keeping it.