LM
Lebogang M

1 reviews | Active since Apr 2021

20 Apr 2021, 08:06

Out of Patience!!

My experience with MoiMooi has been incredibly frustrating. I've been trying to resolve a dispute and get my refund from them for over a year now. Most recently I was told I would get the refund installments over February and March with specified dates of when the money would reflect in my account. To this day this issue has not been resolved and I have unfortunately run of patience

0
Replies (1)
MoiMooi
MoiMooi's reply21 Apr 2021, 16:08
Official
Dear Lebogang M,

We share your frustration and apologize for this delay. The forced lockdown has caused us to have a huge backlog. The promised assistance has been poor and sporadic at best.

Your claim has been prioritized

Yours Sincerely,
customer Service Dept