RS
Rayart S
1 reviews | Active since Nov 2011
24 Dec 2020, 11:39
Next Level -"Customer Service"
So this morning, I loaded a review about MoiMooi and the service I experienced. Disappointed and frustrated at the time. About 30minutes ago I was called by the Collections Manager at MoiMooi, who apologized profusely for the service that I had received. Angelique not only ensured that the error was on their side, but also persuaded me to stay on board. ( which I am) Angelique, MoiMooi is lucky to have you on their team. You just saved a Client
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MoiMooi's replyOfficial
24 Dec 2020, 12:31Dear Rayart,
We are so pleased that we were able to rectify the error so quickly.
it is awesome that you have decided to stay on as a member, especially due to the fact that you have been a valued member for so many years.
Thanks for taking the time to post a review on this platform it is greatly appreciated.
Hope you have a good festive season and all the best for 2021.
Yours Sincerely,
Customer Service Dept
We are so pleased that we were able to rectify the error so quickly.
it is awesome that you have decided to stay on as a member, especially due to the fact that you have been a valued member for so many years.
Thanks for taking the time to post a review on this platform it is greatly appreciated.
Hope you have a good festive season and all the best for 2021.
Yours Sincerely,
Customer Service Dept
MoiMooi's reply24 Dec 2020, 12:31
Official
Dear Rayart,
We are so pleased that we were able to rectify the error so quickly.
it is awesome that you have decided to stay on as a member, especially due to the fact that you have been a valued member for so many years.
Thanks for taking the time to post a review on this platform it is greatly appreciated.
Hope you have a good festive season and all the best for 2021.
Yours Sincerely,
Customer Service Dept
We are so pleased that we were able to rectify the error so quickly.
it is awesome that you have decided to stay on as a member, especially due to the fact that you have been a valued member for so many years.
Thanks for taking the time to post a review on this platform it is greatly appreciated.
Hope you have a good festive season and all the best for 2021.
Yours Sincerely,
Customer Service Dept