1 reviews | Active since Sept 2018
Moimooi
<p>This company is a money making scheme , I was contacted by one of the moimooi staff memebers on Wednesday the 1st of August , I then signed up and for days later had not received any communication or anything whatsoever from them , I then called and advised them that I do not want to proceed with the subscription and would like for it to be cancelled I was then only notified of a cancellation fee which I was not advised of from the word go I then andvised Kim that she should put the cancellation through and that should be the last they debit my account , I have now made contact with moimooi again and to my surprise I am being told of a cancellation fee again ,,, what a bunch of *********** people then do not have client services they are unprofessional and arrogant Kim the analyst as well as her manager Diane , I have paid for something that I have not even had the pleasure of using this goes along with a subscription fee they are disgusting people and only know how to take people’s money</p>
Good Day Moeniera,
We have reviewed your complaint and have made contact with you prior to this submission. Our service team explained our policies to you and attempted to close off the matter. However you ended the call and did not answer our follow up calls.
We urge you once more to refrain from making defamatory comments regarding our company.
Please feel free to liaise with our company to ensure that this matter is resolved. Utilize our ticketing system at *** to keep our communication.
“Hello Peter” has been a great platform for us to resolve client concerns and issues.
Every company has policies and procedures which need to be adhere to for amicable solutions to be reached.
Have a MoiMooi Day.
Regards
Client Services Department
Good Day Moeniera,
We have reviewed your complaint and have made contact with you prior to this submission. Our service team explained our policies to you and attempted to close off the matter. However you ended the call and did not answer our follow up calls.
We urge you once more to refrain from making defamatory comments regarding our company.
Please feel free to liaise with our company to ensure that this matter is resolved. Utilize our ticketing system at *** to keep our communication.
“Hello Peter” has been a great platform for us to resolve client concerns and issues.
Every company has policies and procedures which need to be adhere to for amicable solutions to be reached.
Have a MoiMooi Day.
Regards
Client Services Department
No you did not make contact with me prior to this I had to make contact with you ,,, And no your service team did not make any attempts to make contact with me in any way The staff are arrogant and are probably trained to be *********** , so ironic that I am not the only person having to deal with the same thing I would like the OWNER of moimooi to make contact with me so he/ she can know what type of people are working under them
No you did not make contact with me prior to this I had to make contact with you ,,, And no your service team did not make any attempts to make contact with me in any way The staff are arrogant and are probably trained to be *********** , so ironic that I am not the only person having to deal with the same thing I would like the OWNER of moimooi to make contact with me so he/ she can know what type of people are working under them