1 reviews | Active since Dec 2017
MoiMooi / Milk & Honey / GoGlam Spa Debit order
<p>-- I signed up for a Membership with a local SPA called MoiMooi. -- -- They operate under three different aliases, being MoiMooi, Milk & Honey Spa and GoGlam. --https://moimooi.com/ -- http://www.milkandhoneybeauty.co.za/ -- http://goglam.co.za/site/?page_id=14 -- -- Upon signing up several months ago, I agreed to a monthly debit order of R399.00 only to find that they have debited my account three times this month of December, amounting to a total of R1197.00. -- -- The debit order reference is "GO - *some made up account number*" They also reference **** account numbers in order for their members to not be capable of placing a stop order on their debit orders. -- -- I have tried contacting them several times via email and telephone to no avail. -- -- I've gone through HelloPeter and have noticed that hundreds of their members are unfortunately experiencing the same ********** practice of this so-called legitimate SPA. -- -- HelloPeter links can be found below. -- - MoiMooi: https://www.hellopeter.com/moi-mooi - - Milk N Honey: https://www.hellopeter.com/milk-n-honey - - GoGlam: https://www.hellopeter.com/go-glam -- -- This ********** activity has been submitted to the Western Cape Public Protector and to our local SAPS. -- -- I would like ANYONE else who is going through this to take a stand with me in order to bring down this ******* business organization, once and for all. -- -- Any help will be appreciated. --</p>
Dear Client,
Milk and Honey is one the salons that offers the salon/spa service to the members who hold memberships. Annual fees are deducted in December. this is clearly stated in the agreement and on our website. If there was a previous unsuccessful premium then another debit order could have been initiated. There are no **** reference or account numbers. The call centre number is available from 8:30 am to 5 pm from Monday to Friday and until 1pm on Saturdays. However over the festive seasons these times change ( refer to the after hours voice message for details). One can always email the customer service Dept who will get back to you.
This membership has been operating successfully for many years. Its success is evident from the ever expanding membership base and the many extremely satisfied customers.
The complaints on this site represent a very small percentage of clients, usually those that do not initially understand as to how the membership works, but once it is explained they are more than satisfied.
I suggest you contact us so we van clarify your issues.
Yours Sincerely,
Customer service Dept
Dear Client,
Milk and Honey is one the salons that offers the salon/spa service to the members who hold memberships. Annual fees are deducted in December. this is clearly stated in the agreement and on our website. If there was a previous unsuccessful premium then another debit order could have been initiated. There are no **** reference or account numbers. The call centre number is available from 8:30 am to 5 pm from Monday to Friday and until 1pm on Saturdays. However over the festive seasons these times change ( refer to the after hours voice message for details). One can always email the customer service Dept who will get back to you.
This membership has been operating successfully for many years. Its success is evident from the ever expanding membership base and the many extremely satisfied customers.
The complaints on this site represent a very small percentage of clients, usually those that do not initially understand as to how the membership works, but once it is explained they are more than satisfied.
I suggest you contact us so we van clarify your issues.
Yours Sincerely,
Customer service Dept