Moimooi maak nie mooi nie.

<div>In December of 2023 I started my query for a refund. With-in my cooling off period. All criteria met to be refunded. As promised by ++++. I have spoken to ++++ to a point of exhaustion over the last 6 months. Following up and having ++++ count whether I am over the 90 working days that one has to wait for a refund. ++++ never fails to attempt converting my unrefunded money into vouchers which I continuously politely refuse. Even though I always reiterate that I am calling for a refund. I have emailed *** to request my refund and have yet to receive a response or my refund. I even asked ++++ to please CC me in the mail she sends to ++++ (who is the person who needs to sign off the refund) so that I can see the evidence of progress. I've looked at other reviews regarding refund policies and procedures and it is clear that Moimooi is doing something wrong. They are dropping the ball on this process and should seriously improve it. And refund me.</div>