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Nawaal B
1 reviews | Active since Feb 2019
26 Feb 2019, 09:03
Moimooi is a ****!
<p>Im currently at the police station to lay a case against this company. I Have canceled my subscription with them and they still continue to take debit my subscription fee from my account. Everytime I call I am told that I "will get a call back" and I never do... They cant process a refund its can only be done in 90 days. My bank account is currently messed up because of this. They really **** people around</p>
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Replies (2)
MoiMooi's replyOfficial
26 Feb 2019, 16:51Good Day,
We sincerely appologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. We would like to resolve this query swiftly and amicably
Kind Regards,
MoiMooi Team
We sincerely appologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. We would like to resolve this query swiftly and amicably
Kind Regards,
MoiMooi Team
MoiMooi's reply26 Feb 2019, 16:51
Official
Good Day,
We sincerely appologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. We would like to resolve this query swiftly and amicably
Kind Regards,
MoiMooi Team
We sincerely appologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. We would like to resolve this query swiftly and amicably
Kind Regards,
MoiMooi Team
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Nawaal B's updateReviewer Update
03 Apr 2021, 20:11LoL good luck getting your money back. I've been fighting with this company and its been 2years now and I still haven't received my R2500 that they debited from my account. Diann sumerton is no help at all and had no way of dealing with the situation.. After I made this post I was threatened by Angelique to remove my post my from Hello peter or they will take legal action against me for Tarnishimg their name. WHAT CUSTOMER SERVICE MANAGERS DO SUCH STUFF??? and Im a Team Leader myself and to threaten customers I don't know how they are even still in their positions. I was told that the owner of the company said that if I wanted to take legal action as quoted by diann sumerton i should "Bring it on". So good luck to your customers still waiting on your money
NB
Nawaal B's update03 Apr 2021, 20:11
Reviewer Update
LoL good luck getting your money back. I've been fighting with this company and its been 2years now and I still haven't received my R2500 that they debited from my account. Diann sumerton is no help at all and had no way of dealing with the situation.. After I made this post I was threatened by Angelique to remove my post my from Hello peter or they will take legal action against me for Tarnishimg their name. WHAT CUSTOMER SERVICE MANAGERS DO SUCH STUFF??? and Im a Team Leader myself and to threaten customers I don't know how they are even still in their positions. I was told that the owner of the company said that if I wanted to take legal action as quoted by diann sumerton i should "Bring it on". So good luck to your customers still waiting on your money