1 reviews | Active since Dec 2017
MoiMooi ********* beauty
A consultant contacted me early September to join the amazing package for spa treatments at Moi Mooi. It sounded legit and real. They deducted the payment of R200 for registration fee and then the R399. The deductions took effect at the end of September 2017.
The consultant was Yumna, I feel the need to share the name as people need to be on the lookout for this lady. She promised to send me the login details as soon as possible. I am still waiting. As the holidays are approaching I decided to contact Moi Mooi via telephone to ask to get my login details as I am a paying customer.
I spoke to Michelle and the IT lady and the promised to send me the details on the 6th of Decemeber 2017 with no email coming through to me. I contacted them again on the 7th and they promised to send it as soon as possible. This was definitely not happening.
I logged a dispute as I saw on my bank statement that they deducted a R399 twice, all my payments as from September was paid on time.
I am tired of these people, if any of them are reading this they should not dare contact me if they don't get their payment end of December 2017. I am in the process of blocking their debit order that comes through every month.
Dear Member,
Our records show that we attempted to contact you on the 18 August in order to obtain your correct email address. However we were unsuccessful in getting hold of you. Your membership Is active. We received your email last week and again we tried to call you, this attempt was also unsuccessful. A customer service agent will attempt to contact ou on Monday and resolve the matter
Yours Sincerely,
Customer Service Dept
Dear Member,
Our records show that we attempted to contact you on the 18 August in order to obtain your correct email address. However we were unsuccessful in getting hold of you. Your membership Is active. We received your email last week and again we tried to call you, this attempt was also unsuccessful. A customer service agent will attempt to contact ou on Monday and resolve the matter
Yours Sincerely,
Customer Service Dept
Dear Member,
Our records show that we attempted to contact you on the 18 August in order to obtain your correct email address. However we were unsuccessful in getting hold of you. Your membership Is active. We received your email last week and again we tried to call you, this attempt was also unsuccessful. A customer service agent will attempt to contact ou on Monday and resolve the matter
Yours Sincerely,
Customer Service Dept
Dear Member,
Our records show that we attempted to contact you on the 18 August in order to obtain your correct email address. However we were unsuccessful in getting hold of you. Your membership Is active. We received your email last week and again we tried to call you, this attempt was also unsuccessful. A customer service agent will attempt to contact ou on Monday and resolve the matter
Yours Sincerely,
Customer Service Dept