KP
Kim P
1 reviews | Active since Jun 2019
10 Jun 2019, 16:36
MoiMooi - A huge disappointment!
I have had poor service and follow up from this spa. I am due a refund after they deducted funds from my account post cancellation of my contract. Numerous emails and phone calls later and it's 7 months after the fact and still no refund. I also feel that the products they use are of poor quality and are not long lasting. My experience has been very disappointing to say the least and I will warn others against them.
Helpful (0)
Replies (2)0
Replies (2)
MoiMooi's replyOfficial
11 Jun 2019, 09:03Dear Member,
We apologies for this mishap and will investigate as to where the error occurred.
We pride ourselves on the tremendous value we offer our rapidly growing member base and the various social causes we support.
Rest assured all the products used are of high quality.
We are sorry that t=your experience was not up to standards.
Yours sincerely,
Customer Service Dept
We apologies for this mishap and will investigate as to where the error occurred.
We pride ourselves on the tremendous value we offer our rapidly growing member base and the various social causes we support.
Rest assured all the products used are of high quality.
We are sorry that t=your experience was not up to standards.
Yours sincerely,
Customer Service Dept
MoiMooi's reply11 Jun 2019, 09:03
Official
Dear Member,
We apologies for this mishap and will investigate as to where the error occurred.
We pride ourselves on the tremendous value we offer our rapidly growing member base and the various social causes we support.
Rest assured all the products used are of high quality.
We are sorry that t=your experience was not up to standards.
Yours sincerely,
Customer Service Dept
We apologies for this mishap and will investigate as to where the error occurred.
We pride ourselves on the tremendous value we offer our rapidly growing member base and the various social causes we support.
Rest assured all the products used are of high quality.
We are sorry that t=your experience was not up to standards.
Yours sincerely,
Customer Service Dept
KP
Kim P's updateReviewer Update
04 Jul 2019, 07:13Finally received my refund (8 months later) after Dianne from MoiMooi directly sorted this out. Thank you Dianne.
KP
Kim P's update04 Jul 2019, 07:13
Reviewer Update
Finally received my refund (8 months later) after Dianne from MoiMooi directly sorted this out. Thank you Dianne.