AC
Ashton C

1 reviews | Active since Sept 2018

26 Sept 2018, 11:26

If I Could Give Them No Stars I Would!

If I could give them no stars I would! I advise anyone thinking about giving Moi Mooi Parkhurst your bank details to think very carefully - I would not suggest it! I cancelled my account in July and money is still coming out of my account! Customer service did confirm the cancellation of my account, after I sent 5 emails! I only got a reply when i threatened to go to social media! However, Im still paying for a service I do not want! And guess what? NO replies to any of my emails inquiring about the money still being debited! The service is beyond shocking! DO NOT SIGN UP! It will be the biggest mistake you'll ever make. If I do not receive some explanation from MoiMooi soon I will be taking action!

0
Replies (2)
MoiMooi
MoiMooi's reply26 Sept 2018, 11:52
Official

Good Day Ashton,

Each consumer is entitled to their own opinion regarding their experiences at particular companies, with that being said each case is based on their own merits.

“Hello Peter” has been a great platform for us to resolve client matters which generally fall along the lines of miscommunication and impatience due to not adhering to the proper procedures.

Please feel free to liaise with our company to ensure that this matter is fully resolved.

Have a MoiMooi Day.

Regards

Client Services Department

AC
Ashton C's update26 Sept 2018, 11:56
Reviewer Update
Please note that I have tried to contact your company countless number of times and have had no response or help. If MoiMooi would like to respond to any of my emails I will happily resolve this issue. You have left me no choice but to use this as a line of my communication.