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Nina R

1 reviews | Active since Jul 2018

01 Jul 2018, 16:23

Great service from Angelique, but still disappointed in the Moimooi company

I recently cancelled my Moimooi subscription, and in the process was incorrectly debited by R200. After a long back and forth process trying to get the situation sorted out (I was told they can only refund me in 60 -90 working days, which in unacceptable!!) I eventually had to send Moimooi some threatening emails. My query was taken over by Angelique who was amazing. She communicated frequently and professionally, and had everything sorted out in a day. Very glad she helped me sort everything out!

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Replies (1)
MoiMooi
MoiMooi's reply04 Jul 2018, 08:33
Official

Thank you for posting this compliment about Angelique. Your comments are noted and appreciated.

Sincerely

Client Service Department