False advertising
People need to be careful when joining. I was given false information Dec 2018 my sister told me moimooi has a special running if you join Dec u pay R200 for 5 treatments so i went in to the salon the sales lady told me yes they do when they gave me the contract i told them that yhe amount on there doesnt correspond to what they told me so they explained that i shudnt worry about yhat as the special for dec willcancel that amount an the R200 per month would only be debited i made sure an the receptionist confirmed that statement now after i was struggling trying to book treatments and log into my account they debited my account with R699 which is not in my budget if i had known i would never have joined now im not getting feedback as i wang to cancel.
We had Black Friday special, which was running for 2 days only. This was the special deal that your sister signed up for. The normal price is R899-00 per month
The agreement that that you signed clearly stated the price.
A Customer Service Agent will contact you and assist with bookings and set you up to do on -line bookings.
We apologize for the misunderstanding.
Yours Sincerely,
Customer Service Dept
Best regards,
We had Black Friday special, which was running for 2 days only. This was the special deal that your sister signed up for. The normal price is R899-00 per month
The agreement that that you signed clearly stated the price.
A Customer Service Agent will contact you and assist with bookings and set you up to do on -line bookings.
We apologize for the misunderstanding.
Yours Sincerely,
Customer Service Dept
Best regards,
