HB
Heide B

1 reviews | Active since Jun 2018

07 Jun 2018, 22:10

Efficient and fair handling of subscription issue

We had very good massages at Moimooi in Parkhurst - the atmosphere was welcoming, professional and comfortable.Following this, I was upset by some miscommunication about my subscription but this was extremely and efficiently handled by Angelique de Andrade. She was polite, thorough and fair and really turned around what could have been a horrible situation . Thanks

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Replies (1)
MoiMooi
MoiMooi's reply08 Jun 2018, 07:34
Official

Good Day Heide,

Thank you for taking the time to give us a 4 Star review based on the service received from our Parkhurst Spa as well as our assistance offered by our back office support team.

Our Client Service Team strive respond as fast as possible and resolve any queries of that our clients may have. We have informed Angelique De Andrade of her good star rating, she is elated and your recognition of her efforts are extremely valued.

Thank you for your continued support and loyalty. Have a MoiMooi day further.

Sincerely

Client Service Department